DISTANCE SALES CONTRACT 

 

GENERAL PROVISIONS
 
4.1- BUYER declares that he/she has read and is informed about the basic characteristics, sales price, payment method and preliminary information regarding delivery of the contractual product on the Simurg Tekstil İnş. San. ve Dış Tic. Ltd. Şti. website and has given the necessary confirmation electronically.
4.2- The contractual product shall be delivered to BUYER or the person/organization at the address indicated by him/her within the period specified in the preliminary information on the website depending on the distance of BUYER's place of residence for each product, provided that it does not exceed the legal 3-day period.
4.3- If the contractual product is to be delivered to a person/organization other than BUYER, SELLER cannot be held responsible if the person/organization to whom the delivery will be made does not accept the delivery.
4.4- SELLER is responsible for the delivery of the contractual product in a sound, complete manner, in accordance with the characteristics specified in the order and with warranty documents and user manuals, if any.
4.5- In order for the delivery of the contractual product, the signed copy of this contract must be delivered to the SELLER and the price must be paid using the payment method preferred by the BUYER. If the product price is not paid for any reason or is canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.6- If the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons for a reason not caused by the BUYER's fault after the delivery of the product, the product must be sent to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, the shipping costs belong to the BUYER.
4.7- If the SELLER cannot deliver the contractual product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation that prevent transportation, it is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the contractual product with a similar one, if any, and/or postponement of the delivery period until the elimination of the obstacle. In the event that the BUYER cancels the order, the amount paid shall be paid to the BUYER in cash and in a single transaction within 10 days.
4.8- Defective or broken products sold with or without a warranty certificate may be sent to the SELLER for the necessary repairs under warranty conditions, in which case the shipping costs shall be covered by the SELLER.

 

 

RIGHT OF WITHDRAWAL

The BUYER has the right of withdrawal within 7 days from the delivery of the product subject to the contract to him/her or to the person/institution at the address he/she has indicated. In order to exercise the right of withdrawal, the SELLER must be notified by fax, email or telephone within this period and the product must not have been used within the framework of the provisions of Article 6. In the event of exercise of this right, the return of the original invoice and a copy of the cargo delivery report stating that the product delivered to a 3rd party or the BUYER was sent to the SELLER are mandatory. The product price will be refunded to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and any other legal obligations cannot be refunded. The cargo cost of the product returned due to the right of withdrawal will be covered by the BUYER.

 PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate rapidly or whose expiration date has passed. The exercise of the right of withdrawal in the following products is subject to the condition that the product packaging is unopened, undamaged and the product is unused.

-Portable Computer (Returns will not be accepted after the original operating system is installed.)
-All kinds of software and programs
-DVD, VCD, CD and cassettes
-Computer and stationery consumables (toner, cartridge, ribbon, etc.)
-All kinds of cosmetic products
-Telephone credit orders

 AUTHORIZED COURT

In the implementation of this contract, Consumer Arbitration Committees up to the value declared by the Ministry of Industry and Trade and the Consumer Courts at the place of residence of the BUYER or SELLER. In the event that the order is placed,

the BUYER is deemed to have accepted all the terms of this contract.

SELLER

Simurg Tekstil İnş. San. ve Dış Tic. Ltd. Şti.

Gursel mah. Ozoglu street. No: 6 Inner Door No: 1 Kagithane/ISTANBUL/Türkiye

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